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Online shoppers ‘are being overcharged hundreds of pounds by couriers that wrongly calculate taxes’

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  • June 10, 2022June 10, 2022

Internet buyers ‘are being overcharged a whole lot of kilos by courier corporations that wrongly calculate taxes on imports from Europe’

  • Customers have been ‘overcharged a whole lot of kilos’ in import taxes from EU
  • Alan Edwards thinks it is a matter ‘with the system’ because it has occurred 4 instances
  • He was charged £502 in VAT and responsibility for a £170 order of Portuguese wine
  • One other shopper was overcharged £100 for £381 garments shipped in from the EU 
  • Have you been overcharged by courier corporations for imported items? Electronic mail jessica.warren@mailonline.co.uk

Have you ever been overcharged by courier corporations for imported items? 

Electronic mail jessica.warren@mailonline.co.uk

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Internet buyers have warned that they’re ‘are being overcharged a whole lot of kilos by courier corporations that wrongly calculate taxes on imports from Europe’.

Alan Edwards, from Suffolk, mentioned that he has acquired a number of incorrect invoices for packages he has imported from the continent.

He mentioned that when he imported wine from Portugal, he was charged £502 in VAT and responsibility, for the £170 order.

FedEx recalculated the invoice, after being requested to pay virtually triple what he owed, finalising the brand new bill at £184.

Mr Edwards mentioned that it was the fourth incorrect bill out of his 5 most up-to-date purchases.

‘It would not look like a one-off mistake any extra, there’s clearly an issue with the system,’ he informed the Telegraph.

Brits have been reporting two VAT prices on their purchases for the reason that nation left the European Union and items from member nations had been subjected to customs duties and VAT.

When Alan Edwards imported wine from Portugal, he was charged £502 in VAT and responsibility, for the £170 order. File picture

Customers are often requested to pay the charges earlier than they’re given their parcels, with Mr Edwards given a seven-day interval to pay, earlier than the wine could be despatched again to Portugal.

He informed the newspaper that he refused to pay £502, and referred to as for the transport firm to reevaluate the invoice.

‘It’s an actual mess and I’ve tried very exhausting to inform them,’ Mr Edwards mentioned.

FedEx recalculated Mr Edwards' bill, after being asked to pay almost triple what he owed, finalising the new invoice at £184. File image

FedEx recalculated Mr Edwards’ invoice, after being requested to pay virtually triple what he owed, finalising the brand new bill at £184. File picture

He was additionally involved that buyers could have little to no understanding of the costs, and may pay an incorrect invoice.

He has additionally been overcharged by DHL a number of instances, he mentioned. The corporate has apologised for the errors. 

Paul Carlier, from Kent, paid greater than £100 in incorrect prices when he purchased two items of clothes for £381 on-line.

After involvement from the Telegraph, he was compensated for the cost, having paid greater than the £169.74 in charges that had been due.

FedEx has been contacted for remark.  

  • Have you ever been overcharged by courier corporations for imported items? Electronic mail jessica.warren@mailonline.co.uk

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